Privacy Policy
Last Updated:
1. Introduction
CALCAP Real Estate Advisors, Inc. ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use calcap.com and any related pages, features, content, applications, products, or services that link to this Privacy Policy (collectively, the "Services").
This Privacy Policy does not cover websites, apps, or services that link to or are operated by third parties.
2. Who we are (controller/ business)
Company Name: CALCAP
Address: 65 N. Catalina Ave Pasadena, CA 91106
Contact Email: investorrelations@calcap.com
Phone (optional): 626-208-8236
Data Protection Officer (if applicable): doug.jones@calcap.com
3. Information we collect
We collect personal information from you and about your use of the Services.
A. Information you provide
- Contact details (e.g., name, email, phone number, company)
- Account data (e.g., username, password)
- Form submissions (e.g., inquiries, support requests, demo requests)
- Content you upload or provide through the Services (if applicable)
- Payment and billing details (processed by our payment provider; we may receive limited billing information such as billing contact and payment status)
B. Information collected automatically
- Device and usage data (e.g., IP address, device identifiers, browser type, operating system, pages viewed, time spent, links clicked, referring URLs)
- Approximate location inferred from IP address
- Log data and security data (e.g., audit logs, authentication events)
C. Cookies and similar technologies
We and our partners may use cookies, pixels, SDKs, local storage, and similar technologies to:
- Provide core functionality and security
- Remember preferences
- Understand usage and performance
- Measure marketing effectiveness (if enabled)
See Section 6 for details and your choices.
D. Information from third parties (optional)
We may receive information from:
- Service providers (e.g., analytics, CRM, customer support tools)
- Marketing partners (if enabled)
- Business partners (if applicable)
- Public sources (if applicable)
4. How we use information
We use personal information to:
- Provide, operate, maintain, and improve the Services
- Respond to inquiries and provide customer support
- Send administrative messages (e.g., updates, security notices)
- Personalize content and user experience (if enabled)
- Analyze performance and usage trends
- Detect, prevent, and investigate fraud, security incidents, and misuse
- Comply with legal obligations and enforce our agreements
5. Cookies, Analytics, and Preferences
A. Cookie categories
- Strictly Necessary: required for the Services to function (security, network management, basic site functionality)
- Analytics: helps us understand usage and improve the Services
- Marketing: used to measure campaigns and deliver relevant advertising (if enabled)
- Preferences: remembers choices to improve experience
B. Managing cookies and tracking
You can control cookies and similar technologies by:
- Using our cookie preference tool: [Cookie Preferences Link / Button Label]
- Adjusting your browser settings (note: strictly necessary cookies may still be required)
- Using opt-out mechanisms described in Section 9 (including, where applicable, Global Privacy Control signals)
C. Do Not Track
Some browsers offer a "Do Not Track" signal. Our Services may not respond to all such signals. See Section 9 for applicable opt-out rights (e.g., Global Privacy Control).
6. How we disclose information
We may disclose personal information to:
- Service providers/processors that help us run the Services (hosting, analytics, CRM, email delivery, customer support, security, payments)
- Professional advisors (lawyers, auditors, insurers)
- Affiliates (if applicable)
- Business partners (only as described at the point of collection or with consent, if required)
- Authorities or other parties when required by law or to protect rights, safety, and security
- In connection with a business transaction (e.g., merger, acquisition, financing, sale of assets)
We do not sell personal information for money. [Modify if needed.]
7. International Transfers
If you access the Services from outside United States, your information may be transferred to and processed in countries where we or our service providers operate. Where required, we use appropriate safeguards for international transfers.
8. Your privacy rights and choices
Your rights depend on where you live.
A. California (CCPA/CPRA) – if applicable
California residents may have rights to:
- Know/access personal information we collect, use, and disclose
- Delete personal information (subject to exceptions)
- Correct inaccurate personal information
- Opt out of the "sale" or "sharing" of personal information (as defined by law)
- Limit the use/disclosure of sensitive personal information (where applicable)
- Not be discriminated against for exercising rights
How to exercise rights:
- Submit a request: investorrelations@calcap.com
- Verification: We may verify your request using information you provide.
Opt-out of sale/sharing (if applicable):
- Use: https://www.calcap.com/legal/privacy-policy
- We may process opt-out preference signals (such as browser-based signals) where required or supported.
Authorized agents:
- You may use an authorized agent to submit certain requests on your behalf, subject to verification.
B. Marketing communications
You can opt out of marketing emails by using the unsubscribe link or contacting us at investorrelations@calcap.com. You may still receive transactional or service-related messages.
10. Data retention
We retain personal information only as long as necessary for the purposes described in this Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of data and purpose.
11. Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
12. Children's Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children under that age. If you believe a child has provided us personal information, contact us at investorrelations@calcap.com.
13. Changes to this privacy policy
We may update this Policy from time to time. We will post the updated version and revise the "Last Updated" date. Material changes may be communicated through the Services or by email.
14. Contact Us
For questions or requests regarding this Privacy Policy:
Email: investorrelations@calcapadvisors.com
Address: 65 N. Catalina Ave, Pasadena, CA 91106